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NusaDua Bali Apartments - Apartment in Bali - Nusadua Accomodation
 

PENTHOUSE RUBY RESIDENCE

private owner - 2 bedroom unit for rental

FREQUENTLY ASKED QUESTIONS – FAQs
NusaDua Bali Apartments - Apartment in Bali - Nusadua Accomodation
USEFUL LINKS (Click to View)

Q. Can airport transfer be arranged ?
A. Yes we can organize that for you with reliable driver/cars for USD 15 per car per way.

Q. Is the resort on the beach ?
A. The resort is not right on the beach but only 500 meters away. A pleasant walk along hole 17 of the nearby golf or shuttle service available every 25 minutes.

Q. How many of us can be accommodated ?
A. The apartment has 2 x king bed. Ideal for 4 adults or 2 adults and two kids but flexibility allowed. Rollaway bed can be added at a supplement charge for larger parties.

Q. If there are more families or friends joining us is it possible to rent close by apartments ?
A. Yes the owner has two units and additionally we can coordinate with other owners for more units.

Q. Is there a nearby minimart to buy food, drinks and toiletries ?
A. Yes there is a well furnished supermarket within he Bali Collection. 12 minutes walk or free shuttle provided.

Q Can guests staying in the apartment use the facilities of the resort ?
A Absolutely, our guests have exactly the same access to all facilities within the resort pool, fitness centre, kids club, beach club, restaurants, public spaces.

Q Is the apartment cleaned and serviced ?
A Yes the cleaning is provided by the resort housekeeping department two times per week. This includes changing of bed sheets, towels and toilet paper. No other toiletries are included. Extra cleanings are available at a supplement charge.

Q. Are there any additional costs involved beside the agreed rental ?
A. No additional hidden charges are involved. The rental include taxes and utilities so no surprises.

Q. Are the pictures we see on the website really representative of the apartment condition and look ?
A. Absolutely the apartment is indeed stunning and what you see on the photos is what you get.

Q. Is there a video of the penthouse ?
A. Yes you can view it through the link under "useful links" on each page on website

Q. How do we get the key of the apartment when we arrive ?
A. You will be treated the same way as a hotel guest so you check in at reception and register to obtain the electronic keys. A credit card imprint will be required to guarantee incidentals which you will be allowed to sign on your room folio

Q. Can incidentals be charged to the room ?
A. Yes this is possible

Q. If we decide to go ahead and book the apartment what are the payment terms?
A. We are pretty flexible however will require a deposit ideally of 50 % of the booking value to be paid by secure on line credit card via PayPal or through a bank transfer. The balance can be paid through a second transfer prior to arrival or if preferred cash during the stay in the apartment.

Please feel free to email us at anytime if you have other questions or concern

 

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